Another Q&A from San Jose Mercury News: Now that we have to sell in this cooler market, there must be techniques to reduce the likelihood of buyers demanding repairs and/or lowball offers. Any suggestions?

November 12th, 2008

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Excerpted from the San Jose Mercury News, SJMN

Market Wise Column
Saturday, May 10, 2008

Q: We bought our home during a hot market and were told if
we wanted to be taken seriously, we’d have to pay over list
price and have an as-is, non-contingent sale. Now that we
have to sell in this cooler market, there must be techniques
to reduce the likelihood of buyers demanding repairs and/or
lowball offers. Any suggestions?

A: Plenty. Inspect the property thoroughly and repair as many
items as possible. Consult an appraiser to help with pricing and
enlist his/her ideas for simple improvements that would add
to its salability, such as flowers, paint, carpet, etc. Consulting
a stager for one hour pays huge dividends, too. Prior to going
on the market, post all inspections, repairs and improvement
online; this is the disclosure package. Hiring a licensee with an
outstanding marketing plan and deft negotiating skills is an
absolute must. Then you ll be in a better position to attract
quality buyers who typically retain the services of talented
licensees who recommend well-qualified inspectors. Your
property and preparation will be a breath of fresh air to the
best buyers and their reps after they visit the homes of the
ill-prepared who are on their second or third price reduction.

by Pat Kapowich, Broker/Owner

Market Wise Column
Saturday, May 10, 2008

Do you have a question for the new real estate Q&A Market Wise column in the SJMN?

If so, please email them to: pat@SiliconValleyBroker.com

Real Estate Attorney Harold Justman to share his expertise on Elder Financial Abuse ~ The Real Estate Industry’s Biggest Unknown Problem

November 12th, 2008

What is Elder Financial Abuse, how to spot it, and who is mandated
to report possible abuses?
Real Estate Attorney Harold Justman
will cover the common scenarios
in the growing trend of abuse in the real estate arena.

KAPOWICH REAL ESTATE - Sunnyvale, CA 94086 - SiliconValleyBroker.com Video

The rising problem of Elder Financial Abuse is committed by a host of
perpetrators: Loan officers, real estate licensees, caretakers, family
members and even persons purporting to love the senior in
“sweetheart scams.”Americans 50 years and older control 70% of the wealth. A fact, not
lost on unscrupulous professionals, business people, or persons
posing as such.

Pat Kapowich, “Negotiating Smooth Transactions Throughout The South
Bay” SiliconValleyBroker.com

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Beware of the Licensee Who Plans to Turn Your Entryway Into Their Promotional Kiosk

November 12th, 2008

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Buyer Beware?! What About Seller Beware?
How Sellers and/or their Licensees ask for Trouble

These licensees have literally been trained to set up tripods
with blown-up neighborhood maps, color coding the sales in the
area, in order to gain new buyer and seller clients. Yet, they
convince the seller that all this extra work is for them, the seller!

Setting up multiple trip hazards in your seller’s home and
then deceiving them about its purpose, is flat-out immoral.
Outrageous, when you think about it; they were hired to
protect their sellers, not bamboozle ‘em!

Pat Kapowich,
“Negotiating Smooth Transactions Throughout The South Bay”
SiliconValleyBroker.com

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Real Estate Attorney Harold Justman to share his expertise on Elder Financial Abuse ~ The Real Estate Industry’s Biggest Unknown Problem ~ Program # 122

November 12th, 2008

What is Elder Financial Abuse, how to spot it, and who is mandated
to report possible abuses?
Real Estate Attorney Harold Justman
will cover the common scenarios
in the growing trend of abuse in the real estate arena.

KAPOWICH REAL ESTATE - Sunnyvale, CA 94086 - SiliconValleyBroker.com Video

The rising problem of Elder Financial Abuse is committed by a host of
perpetrators: Loan officers, real estate licensees, caretakers, family
members and even persons purporting to love the senior in
“sweetheart scams.”Americans 50 years and older control 70% of the wealth. A fact, not
lost on unscrupulous professionals, business people, or persons
posing as such.

Pat Kapowich, “Negotiating Smooth Transactions Throughout The South
Bay” SiliconValleyBroker.com

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Predatory Mortgage Lending Practices & Mortgage Fraud within the Elder Financial Abuse arena (the silent victims) ~ Program # 124

November 12th, 2008

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KAPOWICH REAL ESTATE - Sunnyvale, CA 94086 - Silcon Valley Broker Video


In January, we taped another program in our series of Elder Financial Abuse.
The topic was Predatory Mortgage Lending Practices. Months later, all the media
were buzzing with the mortgage crisis of sub-prime lending, predatory practices and
foreclosure rescue scams. All of the attention was on young people or families, not
our nation’s seniors.
Our guests do a phenomenal job describing the crimes, causes and cures of
Elder Financial Abuse within the senior community, the silent majority of this
on-going crisis. Shawna Nourzaie, a social worker, works for the Council
on Aging Silicon Valley.
Nuemi
Guzman, the Predatory Outreach Coordinator, works
for the Fair Housing Project.

Both organizations are associated with Feddie Mac’s award winning program,
Don’t Borrow Trouble.
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Pat Kapowich, “Negotiating Smooth Transactions Throughout The South
Bay” SiliconValleyBroker.com

Disclose, Disclose, Disclose Not Happening with Unsupervised Licensees ~ Real Estate Attorney Roger Wintle Comments on the Trend ~ Program #118

November 12th, 2008

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Since the late 80’s, I’ve notice in trend of incomplete disclosures and poorly trained licensees. No doubt there is a connection.

Real Estate Attorney Roger Wintel, of the Hertiage Law Group, has often spoken about the problematic lack of disclosures and unsupervised and/or poorly trained licensees.

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Click here for the consumer-protection cable series, Kapowich on Real Estate. Featuring an interview with Real Estate Attorney Roger Wintle. Program # 118
(New Disclosures, Lack of Disclosures and Poorly Trained Licensees)


Pat Kapowich, “Negotiating Smooth Transactions Throughout The South
Bay” SiliconValleyBroker.com

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Reverse Mortgages vs Forward Morgages ~ Seniors and Real Estate ~ Program # 125

November 12th, 2008

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Project Sentinel on

Kapowich on Real Estate

Pro & Cons of Reverse Mortgages
As a HUD Certified Counseling Agency, Project Sentinel provides state mandated neutral Reverse Mortgage counseling at no cost to seniors. Shareen Kilgore and Martin Eichner of Sunnyvale’s Project Sentinel are local experts on Reverse Mortgages.

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Topics included in their recently appearance on Kapowich on Real Estate, included the pro & cons of Reverse Mortgages, financial elder abuse in the form of predatory lending practices and the goverment program Don’t Borrow Trouble.

KAPOWICH REAL ESTATE - Sunnyvale, CA 94086 - Silicon Valley Broker.com Video

Project Sentinel Sunnyvale Office
1055 Sunnyvale/Saratoga Road
Suite 3
Sunnyvale, CA 94087
Martin Eichner, Director
(408) 720-9888

Pat Kapowich, “Negotiating Smooth Transactions Throughout The South
Bay” SiliconValleyBroker.com

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Elder Financial Abuse Starts at Home. Your Parent’s Home. Your Grandparent’s Home. Your Kindly Neigborbor’s Home. Et Cetera

November 12th, 2008

Real Estate Attorney *Harold Justman, an expert in Elder Financial Abuse, points out the unfortunate and ugly truth, “In the area of financial elder abuse, you learn quickly that the person providing day-to-day companionship can easily control the elder.” He then goes on to add “The elder’s need for companionship will cause them to agree with the caretaker’s financial schemes.”

According to the American Association of Retired Person, (AARP) the American population 65 years and older will double by the year 2030. That total will be over 71 million American elders, some of whom will be vulnerable to Elder Financial Abuse.

The California Elder Abuse and Dependent Adult Civil Protection Act defines the financial crime of Elder Abuse as “occurring when any person or entity takes, secretes, appropriates or retains real or personal property of an elder or dependent adult with the intent to wrongfully use or defraud, or one who assists in doing so”.

Keep an eye on your elderly family members and friends’ “caretakers” - even if the caretaker is a family member. There are no second chances.

*Excerpted from the Kapowich on Real Estate series~program #39.

Pat Kapowich, ABR, CRS, GRI, SRES

“Negotiating Smooth Transactions Throughout The South Bay”
SiliconValleyBroker.com
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Reverse Mortgages vs Forwards Mortgages ~ Governor Schwarzenegger’s Signing of AB 1609 Still Helping Untold Numbers of Seniors

November 12th, 2008

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In 1988, I attended a real estate meeting which included the topic of Reverse Mortgages. A broker/owner remarked, “If they could perfect those (Reverse Mortgages) a loan broker could do a lot of business.”

Unfortunately, for years they were imperfect, and many unscrupulous loan brokers, using the guise of reverse mortgage “counselors” engaged in Elder Financial Abuse. There were A to Z abuses such as many who were thinking that they were signing up for a Reverse Mortgage wound up with a “Forward” Mortgage! Often the payment on the Forward Mortgage was more than their monthly income!

Simply put, a Reverse Mortgage is just that, the bank sends money to the borrower (the senior). “House rich, cash poor” seniors can receive a fixed monthly amount, a lump sum, and/or an equity line. The loan will be repaid when the senior moves out permanently or the house is sold.

Last year when Governor Schwarzenegger signed AB 1609 he added another layer of protection against Elder Financial Abuse. The signing ceremony was held at Palo Alto’s Avenidas, a 35 year-strong non-profit agency serving seniors and their families/caregivers. Senate Bill 1609, authored by Senator Joe Simitian (D-Palo Alto) and coauthored by Assemblywoman Lois Walk, (D-Davis) among other things, prohibits lenders from accepting a Reverse Mortgage loan application until the senior has received third-party counseling regarding the pros and cons of a Reverse Mortgage.

AARP, a senior consumer leader in “cleaning up” both Reverse Mortgage loans and fraud can provide a list of counselors. PROJECT SENTINEL located in Sunnyvale provides such Reverse Mortgage counseling. As a HUD Certified Agency, they are regulated by and report to the Federal Government.

Part 2 on Reverse Mortgages will include excerpts of my interview with Sharleen Kilgore and Martin Eichner of PROJECT SENTINEL (Kapowich on Real Estate, consumer-protection cable series program #125).

by Pat Kapowich
7-27-07

Buyer Beware?! What about Seller Beware? How Sellers and/or their Licensees ask for Trouble

November 12th, 2008

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Real Estate Attorneys Don’t Lose Cases, Their Clients Do

In California, buried within Civil Code 2079 is a clause that states that a
Buyer has “the duty to protect himself or herself.” It goes on to state
“including those facts which are known to or within the diligent attention
and observation of the Buyer or prospective Buyer.” Well that’s funny;
then why do Buyers file 80-90% of claims? Is it because the licensees
involved often provided fewer than adequate disclosures, avoided
inspections and/or limit investigation periods? Absolutely! Why else
would the lion’s share of those Buyer-generated legal disputes be
referred to as “Bad House Cases?”

Amazing when one reads the qualifying language within the Field’s
Case regarding a licensee’s duty:

The facts that a broker must learn, and the advise and counsel
required of the broker, depends on the facts of each transaction,
the knowledge and experience of the principle, the questions asked
by the principle, the nature of the property and the terms of the sale”

But, What About The Seller?

So where is the disconnect? Real Estate Attorney Ron Rossi often speaks
of a licensee’s duty to counsel, explain and advise.

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Real Estate Attorney David Hamerslough believes licensees should
constantly be engaged in “issue spotting.”

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Does that always happen? No. All to often, licensees on both sides of the
transaction are unable or unwilling to fulfill these duties, leaving the seller
exposed to a host of expensive ramifications and consequences.

Can the Seller help Protect “himself or herself” while Simultaneously
Ensuring a Smoother Selling Process, while Reducing the Risk of
Subsequent Litigation? All Day Long.

Sellers should over-disclose and provide prelisting inspections to prospective
Buyers and their licensees. Granted, providing Buyers knowledge of the
property prior to writing an offer is still taboo in many markets. (These
sellers and licensees are opting to surprise the Buyer they finally landed
with the real condition of the property and neighborhood). In
the late ’80’s, licensees on the San Francisco Peninsula began providing
“Listing Packages” to prospective Buyers and their representatives, with
great results; stronger offers in less time, fewer sales falling apart, fewer
re-negotiations and all while reducing the likelihood of litigious buyers.

Any Seller who has a licensee repeating the old lines “Buyer pays for
inspections,” and/or “we don’t care what the Buyer does,” has a fool
at the wheel. In fact, Sellers should always put procedures in place to
offset the lousy standard-of-care it’s safe to deduce that the the Buyer is
receiving. And yes, what is happening, or not, on the other side
of the transaction is the Seller’s business, don’t let anyone tell you otherwise.
A Seller should insist that the Buyer has ample time for inspections and
contingency periods. That alone can eliminate a Bad House Case.

Knowingly, or, Unknowingly, Bypassing the Best man or woman
for the Job

This is one of the few professions where a consumer will Not hire
the best person for the job, but instead feel compelled to hire a relative of
a friend or a friend of a relative. Worse yet, many will employ the
“friendly neighborhood specialist,” for all the wrong reasons. These
licensees listened to their trainers, and are concentrating their efforts
in a designated area so they will be perceived as the expert of that
neighborhood. Expert of what? Which model also has a fireplace in the
family room? Or, What home sold for how much? Heck, the mailman
can tell you that!

What a sham. Sellers need the sharpest tool in the shed, not the
dullest. Buyers and their licensees come from all areas. They
know of other real estate options, not just the neighborhood cocoon
that a “neighborhood specialist” prefers to stay within. The complacency
of these “specialists” often plays out, (screams out), in such crucial areas
as selling, marketing, negotiations and the litigious arena of the
paperwork. You guessed it, when those duties to the Sellers
are substandard, it can be in the best interest of the Buyer.

Beware of the Licensee Who Plans to Turn Your Entryway Into a
Their Promotional Kiosk

These licensees have literally been trained to set up tripods
with blown-up neighborhood maps, color coding the sales in the
area, in order to gain new buyer and seller clients. Yet, they
convince the seller that all this extra work is for them, the Seller!

Setting up multiple trip hazards in your Seller’s home and
then deceiving them about its purpose, is flat-out immoral.
Outrageous, when you think about it; they were hired to
protect their Sellers, not bamboozle ‘em!


Beware of the Architect’s Folly ~ Decorative Wood Trim

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Hanging planter boxes, unnecessary balconies, cantilevering
beams, attached trellises, etc, all have one thing in common
~ they rot.

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Year after year, sale after sale, dry-rot and/or termite
damage goes unchecked or worse, ignored.

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This expensive “gotcha” often plays out in the middle of a sale,
through the efforts of the Buyer’s inspectors.

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Now the sale is in jeopardy, some Buyers will walk, even if the Seller will pay
for the repairs.

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Never give a Buyer a reason to be nervous, they can do that on their
own.

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“> Pat Kapowich,
“Negotiating Smooth Transactions Throughout The South Bay”
SiliconValleyBroker.com

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